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Whānau Ora: The Voice of Māori and Pasifika Whānau

Tracks
Ballroom 2 - In-Person & Virtual via OnAIR
Tuesday, October 13, 2026
2:10 PM - 2:30 PM
Ballroom 2

Overview

James Cherrington, He Puna Hauora


Presenter

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Whānau Ora: The Voices Of Māori And Pasifika Whānau James Cherrington
Kiawhakaaraara/ Whanau Ora Navigator
He Puna Hauora

Whānau Ora: The Voice of Māori and Pasifika Whānau

Presentation Overview

Whānau Ora Navigation is an example of Indigenous self determination in health and social service provisioning, "by Māori for Māori, by Pasifika for Pasifika". This presentation shares preliminary findings of my PhD research 'Whānau Ora: the voices of Māori and Pasifika whānau". This research seeks to raise up the voices and narratives (stories) of Māori and Pasifika whānau (families) who have experienced Whānau Ora approaches and programmes delivered by Whānau Ora Service Providers in Aotearoa New Zealand.
From my research I wanted to understand the experiences of these whānau and answer the following questions:
1. What do whānau say is different about a Whānau Ora approach? How does it differ from other approaches/interventions they have experienced?
2. What barriers did whānau experience on their Whānau Ora journey and how did they overcome them
3. If these approaches/programmes have led to transformation and positive outcomes for whānau. What's different about their whānau now?
Key findings : Whakapiri (the engagement) was different, whānau led, what whānau want, connection and participation in culture, whānau involvement in co-design. Advocacy, brokerage and coaching led to Whakamana (Empowerment). Whānau had to overcome physical, personal and systemic barriers that often required whānau to change their mindset. Of the 21 whānau interviewed, across four regions, all shared stories of their whānau transformation/success. Six of these stories are, briefly, included in this presentation. Conclusion: Whānau Ora approaches work.

Biography

James is a practicing Whānau Ora Navigator who has worked in this role for over nine years in a kaupapa Māori health and social service organisation in Aotearoa, New Zealand. He wrote a Masters thesis, published 2020, "Te Ara Whānau Ora (a pathway to whānau wellbeing): Exploring the practice of Kaiwhakaaraara/ Whānau Ora Navigators. He is currently studying part time to complete his PhD 'Whānau Ora: the voices of Māori and Pasifika whānau. His PhD explores the experiences of whānau who have had a Whānau Ora Navigator walk alongside their whānau. James is Maori, Niuean, Samoan, English and Irish.
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