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Identifying, Assessing and Responding: How Corporate Security Can Transform Workplace DV Support

Tracks
Ballroom 4: In-Person Only
Wednesday, November 25, 2026
8:30 AM - 8:50 AM
Ballroom 4

Overview

Mark Richards, Auror


Three Key Learnings

1. Domestic violence is a workplace security risk, not solely an HR or wellbeing issue — and corporate security professionals have a distinct and actionable role in identifying, assessing and mitigating that risk for employees. 2. A structured threat, vulnerability and consequence framework, adapted from security practice, can strengthen victim safety planning and complement existing health and social sector responses in ways that traditional support approaches alone cannot. 3. Cross-sector partnerships between corporate security teams and specialist domestic violence agencies — as demonstrated through the Westpac and Shine programme — produce better safety outcomes than either sector can achieve independently, and this model is replicable across industries.


Speaker

Agenda Item Image
Mark Richards
Director - Community Safety Partnerships & Corporate Security
Auror

Identifying, Assessing and Responding: How Corporate Security Can Transform Workplace DV Support

Presentation Overview

Domestic violence doesn’t stay at the front door. It follows victims to work, in the form of threatening phone calls, perpetrators appearing at workplaces, distracted performance, and in the worst cases, fatal incidents on employer premises. Yet the corporate sector’s response has largely been limited to HR policies and Employee Assistance Programmes. This presentation argues that corporate security has a critical, underutilised role to play.
Drawing on nearly two decades of security experience, including NZ Police Diplomatic Protection and the US Department of State Diplomatic Security Service, and a dedicated domestic violence risk programme delivered at Westpac New Zealand in partnership with Shine, this presentation examines how a structured security risk framework can complement existing health and social sector responses.
The Westpac/Shine programme provided confidential security risk assessments for employees experiencing domestic violence, identifying specific workplace vulnerabilities and implementing practical safety measures. This model demonstrated that employers who move beyond policy to active security engagement can meaningfully reduce risk for victims and that support agencies and corporate security professionals, working together, achieve more than either can alone.
This presentation will explore three interconnected themes: the legal and moral duty of care employers carry when domestic violence enters the workplace; the application of threat, vulnerability and consequence assessment to victim safety planning; and the practical lessons from building a cross-sector partnership between a major financial institution and a specialist DV agency.
Attendees will leave with a framework for advocating DV programmes within their own organisations, an understanding of how security risk methodology can strengthen safety planning, and a case for deeper collaboration between health, social and corporate sectors.

Biography

I am a corporate security professional with nearly two decades of experience spanning NZ Police Diplomatic Protection, the US Department of State Diplomatic Security Service, and senior security roles at Westpac New Zealand. At Westpac, I led risk and security assessments for employees experiencing domestic violence, working directly alongside Shine to keep victims safe at work.
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