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Embedding Lived Experience in Local Mental Health Hubs: A Case Study on Supporting Rural Communities in Victoria

Tracks
Bluewater I - In-Person
Friday, November 8, 2024
10:35 AM - 11:05 AM
Bluewater I

Overview

Jacqueline Gibson, The Mental Health and Wellbeing Commission (MHWC) and Cat Hunt, Wellways


Presenter

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Ms Cat Hunt
General Manager - Reform Implementation
Wellways Australia

Embedding Lived Experience in Local Mental Health Hubs: A Case Study on Supporting Rural Communities in Victoria

Abstract

The presentation by the Mental Health and Wellbeing Commission (MHWC) will emphasise and highlight the good practices of Lived Experience (LE) within mental health settings, its LE plan and how it is being embedded into the new care modules against the backdrop of mental health in rural settings.

The presentation will also outline the definition of a ‘local’ within the spectrum of community health and how they are all different as they are all meant to be tailored to support the diverse needs of the community that they’re located in.

In addition, the presentation will branch out to the design of the local, their needs and their key successes.

The presentation will also outline the roles of the four Commissioners at the MHWC and the work that they do. It will delve into the role of the MHWC in its relationship to the Royal Commission (RC) in particular, elevating the lived experience leadership and holding the state government to account.

In the second part of the presentation, Caitlyn Hunt, General Manager of Services (Mental Health and Wellbeing Locals) at Wellways will elaborate on how Wellways has delivered a local design with a brand-new mental health service in Wangaratta, Benalla, Frankston etc including the co-design processes, and engagements with the mental health consumers, families and carers, recruitment and workforce.

The presentation by Wellways will also highlight their ways of working, how they embed lived experience into their care model and accountability. Wellways will share their funding journey in terms of the models that they already have working well.

The combined presentation by the MHWC and Wellways will offer the audience a unique flow of information sharing that will encompass the keys to success of collaboration, how does the lived experience principle maintain its sustainability and effectiveness that still meet the needs and challenges of the regional and rural community.

Three Key Learnings:

1. The significance of good practices of Lived Experience (LE) within mental health settings.
2. The role of mental health and wellbeing ‘locals’ in providing tailored support to the diverse needs of the community that they’re located in.
3. How embedding LE co-design helps meet the needs and challenges of the regional and rural community.

Biography

Cat is a passionate leader of Mental Health Reform Services in Victoria, currently supporting the establishment of the 6 Wellway's Lead Locals Services. Having worked across Lived Experience Designated, Clinical and Leadership Roles in both Victoria and Western Australia, she understands the importance of integrated approaches to care and ensuring people are empowered to lead their own recovery journey. Supporting the successful integration of a clinical and lived experience team is a balancing act. It is with intentional and courageous conversations that we can share power and ensure all members of our team feel valued and have the opportunity to offer their expertise, lived and learned, to support others.
Agenda Item Image
Commissioner Jacqueline Gibson
Carer Commissioner
The Mental Health and Wellbeing Commission (MHWC)

Embedding Lived Experience in Local Mental Health Hubs: A Case Study on Supporting Rural Communities in Victoria

Abstract

The presentation by the Mental Health and Wellbeing Commission (MHWC) will emphasise and highlight the good practices of Lived Experience (LE) within mental health settings, its LE plan and how it is being embedded into the new care modules against the backdrop of mental health in rural settings.

The presentation will also outline the definition of a ‘local’ within the spectrum of community health and how they are all different as they are all meant to be tailored to support the diverse needs of the community that they’re located in.

In addition, the presentation will branch out to the design of the local, their needs and their key successes.

The presentation will also outline the roles of the four Commissioners at the MHWC and the work that they do. It will delve into the role of the MHWC in its relationship to the Royal Commission (RC) in particular, elevating the lived experience leadership and holding the state government to account.

In the second part of the presentation, Caitlyn Hunt, General Manager of Services (Mental Health and Wellbeing Locals) at Wellways will elaborate on how Wellways has delivered a local design with a brand-new mental health service in Wangaratta, Benalla, Frankston etc including the co-design processes, and engagements with the mental health consumers, families and carers, recruitment and workforce.

The presentation by Wellways will also highlight their ways of working, how they embed lived experience into their care model and accountability. Wellways will share their funding journey in terms of the models that they already have working well.

The combined presentation by the MHWC and Wellways will offer the audience a unique flow of information sharing that will encompass the keys to success of collaboration, how does the lived experience principle maintain its sustainability and effectiveness that still meet the needs and challenges of the regional and rural community.

Three Key Learnings:

1. The significance of good practices of Lived Experience (LE) within mental health settings.
2. The role of mental health and wellbeing ‘locals’ in providing tailored support to the diverse needs of the community that they’re located in.
3. How embedding LE co-design helps meet the needs and challenges of the regional and rural community.

Biography

Jacqueline Gibson as a Commissioner of the Mental Health and Wellbeing Commission brings her lived experience as a family member, carer or supporter of someone experiencing mental illness or psychological distress to her role. With experience in governance, regulation, advocacy, community development, and human rights, she has been a board member on a variety of national and state bodies, including organisations in the community and not-for-profit sectors. Jacqueline also has extensive advisory and consumer representation experience in the mental health sector through work with Tandem, Black Dog Institute, Independent Mental Health Advocacy, and the Victorian Mental Illness Awareness Council. An advocate of justice and service quality in the mental health, housing, and disability sectors, Jacqueline has lived experience of mental health challenges in association with homelessness. Jacqueline also has an in-depth understanding of systems, processes, and policy, and is passionate about creating the best outcomes for people living with mental illness and those close to them. Jacqueline is also passionate about the role of reconciliation in the Aboriginal experience of mental health, and wants to practically address inadequate service, injustice, trauma and discrimination experienced by First Nations people.
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