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Leading with Care: Health and Safety Leadership in Disaster Response Organisations

Tracks
Southport Room 3
Monday, July 27, 2026
1:20 PM - 1:50 PM
Southport Room 3

Overview

Michelle Gillman, Planit Safe / Joint Centre for Disaster Research, Massey University


Details

Three Key Learnings 1. Five pillars of health and safety leadership in response 2. Health and safety leadership challenges specific to a predominantly volunteer workforce 3. Capability development opportunities and priorities identified by practitioners


Speaker

Michelle Gillman
EM Professional / Phd Candidate
Planit Safe / Joint Centre For Disaster Research, Massey University

Leading with Care: Health and Safety Leadership in Disaster Response Organisations

Abstract

Health and safety leadership is fundamental to protecting uniformed frontline responders during disasters, particularly in systems that rely heavily on volunteers. Disaster environments are high risk, fast moving and complex, and leadership decisions can directly influence whether responders are exposed to preventable, life altering harm. Despite this, health and safety leadership in disaster response remains under defined in both research and practice.
Leading with Care is a qualitative study examining how response organisations define and enact health and safety leadership, and how this shapes the protection of personnel during operations. Semi structured interviews were conducted with health and safety leaders, statutory role holders and operational decision makers across four case study organisations, as well as other subject matter experts within the sector. The research explored how health and safety leadership is understood, how it is demonstrated and by whom, and how urgent community safety needs are balanced against responder occupational safety during response.
Findings highlight variability in how health and safety leadership is conceptualised and how its structural, legal and moral boundaries are understood. There are contrasting views around how work health and safety legislation interacts alongside other legislation and operating structures in response, who owns frontline risk-dependant decisions in declared emergencies, particularly in multi-agency environments, and the relationship between health and safety leadership and operational hierarchy. All participants agreed that there are opportunities to grow health and safety leadership capability within the sector, and drew on their own experience to help define what the sector needs to achieve that.
This interactive presentation will provide practical, evidence informed insights to grow health and safety leadership capability that is protective yet enables our frontline responder workforce.

Biography

Michelle Gillman is an emergency management professional working with high risk-operations and critical infrastructure organisations to reduce health and safety risk, and increase response capability and operational readiness. She has held multiple leadership roles, trains emergency management personnel, and is a long-time emergency management volunteer having deployed across NZ and in Australia. Michelle is currently undertaking her PhD in Emergency Management (Health and Safety Leadership in response) with the Joint Centre for Disaster Research at Massey University, and regularly contributes through involvement in industry groups, professional development initiatives and mentoring programmes to support others in the field.
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