Lifting the Gaze: Alternative Approach to management of DFV cases in the Settlement Context (VIRTUAL)
Tracks
Springbrook Room
| Thursday, December 2, 2021 |
| 10:30 AM - 10:50 AM |
Overview
Juliana Nkrumah, Settlement Services International
Dr Astrid Perry OAM, Manager, Strategic Policy
Ms Jan Christie, Manager
Ms Magdaline Shenton-Kaleido, Team Leader - Emerging Communities
Speaker
Ms Juliana Nkrumah
Head of Women, Equity and DFV
Settlement Services International
Lifting the Gaze: Alternative Approach to management of DFV cases in the Settlement Context (VIRTUAL)
Abstract
Women experiencing DFV in CALD communities find it difficult to disclose and report Domestic and Family Violence (DFV) for a multiplicity of reasons .
According to the MuSeS Report, Settlement Services make an important contribution to addressing DFV in migrant and refugee communities due to their roles as trusted agencies and their focus on CALD communities (MuSeS report, 2020). However, settlement services are limited by lack of resources and key purpose of their funding, from providing extensive DFV work, nor should they have to, as there are DFV specialist services.
However, the reality that settlement services experience, is that clients often do not accept a referral to DFV services, DFV services in turn are reluctant to see clients that do not want to leave the abusive partner, which many of the CALD clients do not want to do, yet we must address their safety issues.
In order to undertake Early Intervention and provide effective response to the settlement service clients, a collaborative case management pilot model was developed in the St George area of Sydney, initiated by the SSI DFV team.
This paper / workshop seeks to reflect and explore the opportunities and challenges faced by settlement services in managing women experiencing DFV in their bid to engage in Early Intervention and Response. The workshop will present the journey of the of a group of services engaged in this model of Early Intervention and effective response: looking at the major steps in establishing the model; ongoing monitoring; measuring outcomes and planned evaluation. The delivery of the workshop will be a moderated conversation between SSI and project staff.
The lessons from this pilot can serve for advocacy and implementation of DFV servicing in settlement
3 Key Learnings:
1. Collaboration between Settlement services and DFV Services bring effective responses for women in settlement experiencing violence
2. Collaborative Case Management builds the capacity of both sectors
3. Such collaboration is the future in Early intervention and tertiary response for migrant and refugee women in the settlement context.
According to the MuSeS Report, Settlement Services make an important contribution to addressing DFV in migrant and refugee communities due to their roles as trusted agencies and their focus on CALD communities (MuSeS report, 2020). However, settlement services are limited by lack of resources and key purpose of their funding, from providing extensive DFV work, nor should they have to, as there are DFV specialist services.
However, the reality that settlement services experience, is that clients often do not accept a referral to DFV services, DFV services in turn are reluctant to see clients that do not want to leave the abusive partner, which many of the CALD clients do not want to do, yet we must address their safety issues.
In order to undertake Early Intervention and provide effective response to the settlement service clients, a collaborative case management pilot model was developed in the St George area of Sydney, initiated by the SSI DFV team.
This paper / workshop seeks to reflect and explore the opportunities and challenges faced by settlement services in managing women experiencing DFV in their bid to engage in Early Intervention and Response. The workshop will present the journey of the of a group of services engaged in this model of Early Intervention and effective response: looking at the major steps in establishing the model; ongoing monitoring; measuring outcomes and planned evaluation. The delivery of the workshop will be a moderated conversation between SSI and project staff.
The lessons from this pilot can serve for advocacy and implementation of DFV servicing in settlement
3 Key Learnings:
1. Collaboration between Settlement services and DFV Services bring effective responses for women in settlement experiencing violence
2. Collaborative Case Management builds the capacity of both sectors
3. Such collaboration is the future in Early intervention and tertiary response for migrant and refugee women in the settlement context.
Biography
Juliana Nkrumah is the Domestic and Family Violence Project Manager at SSI. Juliana coordinated the NSW Police Force’s Multicultural Community Liaison Officer Program and led NSW and Australia’s work on Female Genital Mutilation for 11 years and continues to maintain subject matter expertise on this cultural practice and its impact on communities in Diaspora. She founded African Women Australia, serves on Boards including including YWCA Australia. Juliana is a recognised Public Speaker who was awarded Membership of the Order of Australia in the General Division for her work with women in Australia on Australia Day 2013
Dr Astrid Perry
Head Of Women, Equity And Domestic Violence
Settlement Services International
Lifting the Gaze: Alternative Approach to management of DFV cases in the Settlement Context (VIRTUAL)
Biography
