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Employing Triage to Navigate Subconscious Bias and Stigma in Rural and Remote Mental Health Services

Tracks
Ballroom A - In Person Only
Thursday, November 10, 2022
11:50 AM - 12:20 PM

Overview

Darren Burns, Centrecare


Speaker

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Mr Darren Burns
Executive Manager
Centrecare

Employing Triage to Navigate Subconscious Bias and Stigma in Rural and Remote Mental Health Services

Abstract

Centrecare's Portal service is based on a primary health model of care designed to provide consumers with the right care at the right time in their own geographical location. This service covers vast geographical distances and clients could be up to a 10-hour drive apart. A priority of the program focuses on delivering mental health support to people in remote locations.

In addition to covid challenges, presentations in Portal have increased in complexity of support needs as well as referral numbers. In response to this, Centrecare has worked to reduce disparities of access to psychological treatment and support region-wide.

Biography

Darren has over 15 years experience working in Government and non-Government sectors at the local, state, national and international level including the UK, USA, Australia, and St Helena Island. His experience spans mental health, disability, aged care, child protection, and community services. Currently, Darren is an Executive Manager at Centrecare, a leading counselling and professional social services organisation in Western Australia.
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