Support Me! An Exploration of Social Support Used by Social Workers and Mental Health Nurses
Tracks
Cullinan Room: In-Person Only
Wednesday, June 4, 2025 |
1:00 PM - 1:20 PM |
Overview
Associate Professor Ruby Walter, RMIT University
Presenter
Associate Professor Ruby Walter
Assistant Associate Dean Nursing
RMIT University
Support Me! An Exploration of Social Support Used by Social Workers and Mental Health Nurses
Abstract
This research project investigates the psychosocial work environment of social workers and mental health nurses in Victoria, with a focus on their perceived level of social support they experience. Operating within a demanding work environment, mental health professionals often rely on workplace resources to maintain their wellbeing. Literature highlights the significance of social support as a critical resource in the relationship between job demands and staff wellbeing (Häusser et al., 2010; Lesener, Gusy & Wolter, 2019). Social support, defined as social interactions or relationships that provide assistance, love, or value to an individual (Hobfoll, 1988), is frequently analysed in relation to wellbeing, with studies confirming its positive impact on mental health (Woodhead et al., 2014). This project aims to explore the types, quality, perceived level, and effectiveness of social support available to social workers and registered nurses in the mental health sector. The study sought to answer the following key research questions: What kind of social support do social workers and nurses have in mental health workplaces? How do they perceive the quality and effectiveness of this support in mitigating psychological demands on their wellbeing? What other resources are available to them? Do perceptions of these resources vary based on cultural background? To address these questions, individual interviews were conducted with social workers and mental health nurses working in the mental health sector. The findings provide insights into the types of support available, as well as the participants' perceptions of the quality and effectiveness of these supports. This research contributes to the understanding of how social support and other resources can enhance the wellbeing of mental health professionals, ultimately informing strategies to improve their work environment and wellbeing.
Three Key Learnings:
1. Importance of Social Support: The research emphasises the crucial role of social support in the wellbeing of mental health professionals, helping to alleviate psychological demands for social workers and mental health nurses.
2. Diverse Perceptions and Needs: It explores how social support is perceived by professionals from various cultural backgrounds, indicating that tailored approaches are needed to address diverse workplace needs.
3. Comprehensive Understanding Through Interviews: By conducting interviews, the study gains in-depth insights into the experiences and perceptions of these professionals, informing strategies to improve their work environment and wellbeing.
Three Key Learnings:
1. Importance of Social Support: The research emphasises the crucial role of social support in the wellbeing of mental health professionals, helping to alleviate psychological demands for social workers and mental health nurses.
2. Diverse Perceptions and Needs: It explores how social support is perceived by professionals from various cultural backgrounds, indicating that tailored approaches are needed to address diverse workplace needs.
3. Comprehensive Understanding Through Interviews: By conducting interviews, the study gains in-depth insights into the experiences and perceptions of these professionals, informing strategies to improve their work environment and wellbeing.
Biography
Ruby Walter is the Assistant Associate Dean of Nursing at RMIT University. Ruby's PhD explored playfulness in nursing and it's relationship to managing stress and staying connected to self. With over 25 years of research and teaching experience in Nursing, Ruby remains passionate about the wellbeing of nurses and how they navigate transition to and stressors within the workplace. Ruby's presentation is reporting on a current research collaboration exploring social support for mental health nurses and social workers.
