Boosting frontline resilience through social connection programs for first responder families
Tracks
Monarch Room - In Person Only
| Monday, March 2, 2026 |
| 1:05 PM - 1:35 PM |
| Monarch Room |
Overview
Michael Willing, Fortem Australia
Details
Three Key Learnings:
Mental health and wellbeing strategies for first responders must consider the family unit. First responders experience better mental health and wellbeing outcomes from social connection if they attend with others. Ensuring access to social connection for first responders and their families in regional Australia is critical.
Mental health and wellbeing strategies for first responders must consider the family unit. First responders experience better mental health and wellbeing outcomes from social connection if they attend with others. Ensuring access to social connection for first responders and their families in regional Australia is critical.
Speaker
Mr Michael Willing
CEO
Fortem Australia
Boosting frontline resilience through social connection programs for first responder families
Presentation Overview
As the challenges facing frontline agencies grow so, too, does the pressure on first responder families. They are often impacted by ‘spillover stress,’ with many experiencing secondary trauma and stresses. They are also an important source of care and support for first responders, which can cause additional pressure. But an evidence-based early intervention approach that uses social connection to support families is making a tangible difference to their mental health and wellbeing.
New research into a social connection program delivered by Fortem Australia has found it improved health and wellbeing, strengthened personal networks and improved mental health awareness. Conducted by Gallipoli Medical Research, it found 89% of program participants reported benefits to their health and wellbeing, and 93% reported improved mental health awareness. It also found participants who attended with partners, family or workmates reported higher health and wellbeing benefits compared to those attending alone.
It’s an early intervention approach that continues to gain traction within the mental health service community. Social prescription is an emerging healthcare approach which enables medical professionals to refer patients to non-medical, community-based services aimed at enhancing health and wellbeing and preventing suicide.
Fortem CEO Michael Willing APM will discuss some of the findings of Gallipoli’s research project, outline how Fortem is making social connection more accessible to first responders and their families in regional and remote areas, and share first-hand accounts, via a video presentation, from the partners and children of first responders about the pressures they face and how social connection is supporting them.
New research into a social connection program delivered by Fortem Australia has found it improved health and wellbeing, strengthened personal networks and improved mental health awareness. Conducted by Gallipoli Medical Research, it found 89% of program participants reported benefits to their health and wellbeing, and 93% reported improved mental health awareness. It also found participants who attended with partners, family or workmates reported higher health and wellbeing benefits compared to those attending alone.
It’s an early intervention approach that continues to gain traction within the mental health service community. Social prescription is an emerging healthcare approach which enables medical professionals to refer patients to non-medical, community-based services aimed at enhancing health and wellbeing and preventing suicide.
Fortem CEO Michael Willing APM will discuss some of the findings of Gallipoli’s research project, outline how Fortem is making social connection more accessible to first responders and their families in regional and remote areas, and share first-hand accounts, via a video presentation, from the partners and children of first responders about the pressures they face and how social connection is supporting them.
Biography
Michael (Mick) Willing APM, joined Fortem Australia as its CEO in 2024. He was formerly a Deputy Commissioner with the NSW Police Force, serving the community for over 31 years. Mick knows first-hand the challenges that come with being a first responder and the impacts a first responder career can have on families. He is a passionate advocate for first responder mental health, and believes leaders have a critical role to play in ensuring the wellbeing of the first responder community to ensure the long-term capability of the emergency services sector.