Designing Wellbeing Systems for Volunteers: Coming Home After Disaster, The DRA Wellbeing Call Model
Tracks
Prince Room and Virtual via OnAIR
| Tuesday, March 3, 2026 |
| 2:05 PM - 2:35 PM |
| Prince Room |
Overview
Freya Makinson, Disaster Relief Australia
Details
Three Key Learnings:
Wellbeing systems for dispersed, high-stress volunteer workforces must be proactive, structured, and continuous across the volunteer lifecycle.
Embedding wellbeing into organisational culture—through stigma-free, psychologically safe practices—creates shared responsibility and normalises care as part of “how we work.”
The DRA Wellbeing Call Model demonstrates a scalable, replicable framework that enhances engagement, retention, and resilience while offering a blueprint for other frontline and volunteer-heavy organisations.
Wellbeing systems for dispersed, high-stress volunteer workforces must be proactive, structured, and continuous across the volunteer lifecycle.
Embedding wellbeing into organisational culture—through stigma-free, psychologically safe practices—creates shared responsibility and normalises care as part of “how we work.”
The DRA Wellbeing Call Model demonstrates a scalable, replicable framework that enhances engagement, retention, and resilience while offering a blueprint for other frontline and volunteer-heavy organisations.
