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MASTERCLASS - Leading at the Frontline

Tracks
Ballroom 2 - In-Person Only
Tuesday, March 5, 2024
12:40 PM - 1:00 PM
Ballroom 2

Overview

Marianne Dyer, Authentic Connections


Speaker

Agenda Item Image
Ms Marianne Dyer
Psychologist
Authentic Connections

Leading at the Frontline

Abstract

Trauma Informed Leadership

Exposure to potentially traumatic events (PTEs) gives rise to significant organisational responsibility and a duty of care towards promoting the wellbeing of employees. Nonetheless, despite the substantial body of leadership literature and the burgeoning research on mental health, wellbeing, and posttraumatic growth (PTG), scant attention has been paid to investigating the influence of precise leadership styles or characteristics within the emergency service context. Hence, this qualitative research addressed this gap by exploring ambulance workers’ lived experiences of leadership. Specifically what employees found beneficial for their wellbeing from both leader and follower perspectives. Preliminary findings underscored the crucial role that leaders play in providing Trauma Informed Leadership. This presentation aims to discuss leadership factors that foster wellbeing including, Clinical Credibility, Engaging Personal Attributes, Active Awareness Skills and Being Supportive. This session will also facilitate introspection, encouraging participants to explore their leadership experiences and areas for potential growth.

Biography

With 30 years experience as a registered psychologist, Marianne has spent 17 years dedicated to providing therapy to emergency service personnel and their families. She successfully completed her Masters in Organisational Psychology in 2007 at the University of Queensland researching ‘Employee Readiness for Organisational Change’. At present, Marianne operates a thriving private practice in Brisbane while in the final stages of her research doctorate at QUT, investigating leadership factors and wellbeing in emergency services.
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