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Empowering LGBTIQSB+ Young People: How Lived Experience Improves Service Delivery

Tracks
Ballroom 1 - In Person & Virtual via OnAIR
Tuesday, March 25, 2025
11:30 AM - 11:50 AM

Overview

Simone Balzer, Social Futures


Presenter

Simone Balzer
Senior Manager Headspace
Social Futures

Empowering LGBTIQSB+ Young People: How Lived Experience Improves Service Delivery

Abstract

Social Futures headspace staff and Young People will share the complexities and benefits of engaging Young People with lived experience in service design, and community engagement activities in regional communities. This presentation has been co-developed with Young People involved in Social Futures LGBTIQSB+ headspace Programs. Using a story-telling framework, presenters will provide a multi-dimensional lens which draws together the experiences of Young People, program delivery and how this approach can lead to improved services for LGBTIQSB+ Young People. In sharing stories, learnings and outcomes, presenters hope to build an understanding that honouring and utilising lived experience can be transformational for service users, staff and organisations alike.

Biography

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