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Getting Back on Track: Mind Australia’s Co-designed, Peer-led Digital Youth Outreach Recovery Service

Tracks
Conference Centre Room 3
Tuesday, March 29, 2022
10:59 AM - 11:20 AM

Overview

Ms Anoushka Wootton, Mind Australia


Speaker

Ms Anoushka Wootton
General Manager
Mind Australia

Getting Back on Track: Mind Australia’s Co-designed, Peer-led Digital Youth Outreach Recovery Service

Abstract

Research has shown that current symptom-focused models for early intervention in mental health may not prevent psychosocial disability and targeted psychosocial interventions are required. Youth Outreach Recovery Support (YORS) is one of Mind Australia’s innovative Youth Psychosocial Recovery Services and provides flexible, co-designed, peer-led programs Back on track and Back to track, Delivered online and by phone the program supports Victorian at-risk youth with critical personal, social, and career development supports.
Back on track provides early support to youth clients who need support to maintain control of key parts of their lives and prevent further deterioration of their mental health. A YORS Coordinator swiftly identifies short and medium term needs and barriers to support clients to improve their mental health and maintain housing, education, work, and connections with family and friends to prevent a residential stay.

Back to track provides youth clients with support to keep well after leaving a residential program. A YORS Coordinator works in partnership with the client to build community supports and sustain routines to keep well. All YORS clients are overseen by a clinical consultant and receive specialist family support and brokerage. Clients who access Back to track also receive assistance returning to education and work.

At Mind, ‘personal recovery’ recognises that everybody’s experience of recovery and purpose is unique and Mind Youth Psychosocial Recovery Services reflects this person-centred approach. Clients access peer workers and participate in Youth Mind Recovery College, a co-designed, peer led group program. Clients use Mind’s custom-built My Better Life ® in collaboration with a staff member to set personal recovery goals. Clients’ track their personal progress using Mind’s co-designed, evidence-based digital outcome measures focussing in social inclusion measures. Preliminary outcome data will be presented.

3 x Key Learnings:
Learn about delivering mental support using virtual technology
Learn about the practical supports for young people that improve recovery and mental health
Learn how co-design has been incorporated into the program

Biography

Anoushka Wootton is a General Manager for Mind Australia and provides leadership in youth services nationally. They have extensive experience in the use of co-design approach within youth mental health services and are a strong advocate for lived experience and consumer voice to lead and innovate service design and delivery. Anoushka has worked with young people, their families and communities across a variety of settings including direct practice, education and community development, and is a strong advocate for queer and trans young people from all intersectional backgrounds and their access to wellbeing and safety in communities.
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