Catherine Goodwin is a psychologist and experienced mental health service manager with expertise in digital mental health, population-level mental health strategy, service design, clinical governance, and service delivery. She has a strong clinical interest in the integration of mental and physical health care and has led the design and implementation of integrated service models across mental health and homelessness sectors. As Mental Health Clinical Lead at Healthdirect Australia, she oversees the quality and safety of virtual and digital mental health services, supporting the development of scalable, multichannel platforms that improve access to safe, effective, and person-centred care.

Angelica Scott is an experienced design and qualitative research leader and practitioner. As the Head of Design at Healthdirect Australia, Angelica brings a wealth of experience in UX, service, strategic and co-design, having worked in both agency and in-house teams. She is known for her flexible and adaptive approach, working across the end-to-end design process from research and analysis to ideation and making. Angelica's practice is driven by cultural safety and creativity and grounded in futures and systems-led approaches. She believes in balancing optimism and pragmatism to support stakeholders and communities to embrace new ways of thinking and being.