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Co-Design with Lived Experience

Tracks
Room 4: In-Person Only
Wednesday, November 26, 2025
11:45 AM - 12:15 PM

Overview

Julianna Marshall


Details

1. Considerations when designing a Lived Experience Framework for people who have experienced domestic, family and sexual violence from recruitment, to workshop design and engagement through to de-briefing and ongoing supports 2. Principles of co-design in action; 3. DFSV informed practice when transforming ideas to animation.


Speaker

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Julianna Marshall
Policy and Education Manager
Central Australian Women’s Legal Service

Co-design with Lived Experience

Presentation Overview

Across Australia there has been almost universal recognition of the fact that generalist services – health, education, social services – play a vital role in identifying and responding to disclosures of DFSV. There has been substantial investment in education and training for frontline workers to build confidence and capacity to undertake trauma-informed indicative screening, to assist clients/patients enhance their safety and to connect them to DFSV specialists. However, the expectation that all frontline workers will be confident in DFSV-informed practice and integrate these skills within their primary or core function is significant. Without authentically connecting with lived experience from both the practitioner’s perspective and the patient/client’s perspective, there is an ongoing risk that a standardised or default screening practice will emerge and perpetuate a tick-the-box approach to identifying and responding to DFSV, which may reduce the impact of an opportunity for disclosure.
CAWLS (funded by the NT PHN) have initiated a project to enhance the capacity of primary care workers to identify and respond DFSV and child sexual abuse. CAWLS has adopted an ongoing partnership model with 10 primary care partners across Central Australia involving a training needs analysis, training and development, governance review and support and ongoing secondary consultation. Underpinning the entirety of the project is a Lived Experience Framework – centering the expertise of victim-survivors of DFSV as well as the lived experience of remote primary healthcare practitioners. Join CAWLS, iTalk Studios and members of our Advisory Groups to reflect on the design approach to incorporating Lived Experience into educational materials and their use in different settings. We will unpack Lived Experience recruitment, workshop design and co-design principles in practice demonstrating how we have used them to generate, test and refine a suite of 12 animations. Through this presentation you will meet Tamara – a young, pregnant indigenous woman, Amy – a remote health nurse, Nikki – an experience Aboriginal Health Worker and Sam – Tamara’s partner.

Biography

Juliana is the Manager, Gender Equality and Women’s Safety at Settlement Services International. Her work experience in gender equality and Women’s Human Rights spans over 30 years including experience with CSO activism at the national, regional and global levels. She has a deep commitment to Refugee and Migrant women’s empowerment; especially providing access for migrant and refugee women to relevant spaces for expression of their voices; leading to the founding of African Women AUstralia. Juliana led Australia’s response to the practice of Female Genital Mutilation (FGM) and continues to conduct training around this from a Human Rights angle. Juliana’s contribution to Multicultural Australia includes membership of the Eminent Group to review the Australian Citizenship Test, advisory committees membership in several multicultural agencies including FECCA, and the Regional Advisory Council of Multicultural NSW and the NSW Police Force’s Police Multicultural Advisory Committee (PMAC). Juliana has sat on several Boards including the Board of the Australian National Committee on Refugee Women (ANCORW), YWCA NSW and YWCA Australia and currently, Sydney Women’s Foundation. Juliana is the winner of the 2023 Human Rights Medal. Juliana is a passionate and persuasive public speaker and excellent trainer and facilitator who leaves audiences inspired to action.
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